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Customers Reviews
Best Western PLUS Monopole-Metropole in Strasbourg

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Best Western Plus Hôtel Monopole Métropole
4,5
Masque étoiles
1117 reviews
Wenyuh Chen
Wenyuh Chen
in the last week
2/5
During our stay, the bathroom hairdryer exploded, and the staff didn't even ask if we were injured. It seems like the hotel didn't care about customer safety. Besides, the room is clean, and the breakfast is very hearty.

During our stay, the bathroom hairdryer exploded, and the staff didn't even ask if we were injured. It seems like the hotel doesn't care about customer safety. Apart from that, the room is clean, and the breakfast is very generous.
Harmony Turin
Harmony Turin
in the last week
5/5
Very welcoming and pleasant staff.
Hearty breakfast with quite a few choices.
Comfortable room, only downside is the bathroom window, which wakes you up in the morning because the light falls directly on the bed (the bathroom door is made of glass).
christoph ringwald
christoph ringwald
in the last week
4/5
Nice hotel, centrally located. Rooms are of ok size and clean. Staff is kind and attentive. Breakfast is good. They have a garage down the street which is ok.
Prashant Shukla
Prashant Shukla
in the last week
4/5
We stayed here on a business trip because it's located next to the train station. There are various hotels near the station which make it a convenient place to stay and various restaurants nearby. We booked a family room which was good in size, clean, and most importantly a baby bath and changing mat was provided. It was very unusual for a hotel to provide a changing mat and a baby bath which makes our stay really comfortable.
I have highlighted a few pros and cons.
Pros:
1. Provided baby bath and changing mat
2. Powerful shower
3. Good location
4. Friendly staff
5. Dressing gown was provided

Cons:
1. Breakfast was limited, not many hot food options
2. Compact lift
3. Small bathroom for a family room

Overall, it's a good place, but definitely not a 4 star hotel. There is no restaurant in the hotel for lunch or dinner which is quite unusual. We had a good time but it would be nice if certain improvements are made.
Jamie
Jamie
in the last week
3/5
Although the hotel looks like it has been renovated
But overall it’s still very old
The elevator is very small, slow and can pinch people.
The room is very small
Toilet drainage is poor
Its only advantage is probably its geographical location.
Best Western Plus Monopole Métropole

Best Western Plus
Monopole Métropole

16 rue Kuhn
67000 Strasbourg
+33 (0)3 88 14 39 14
Each BWH℠ Hotels property is independently owned and operated. bestwestern.fr - Best Western Rewards®
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